How To Clean Dorothy Thorpe Silver Band Glassware: Google and Twitter to the Rescue

 Awhile back I found this little glass and silver piece in one of my vintage hunts. I flipped it over and was pleasantly surprised to find the original Dorothy Thorpe label.

 It’s always fab to find an original label and especially on glassware. I would have guessed Dorothy on this but there are so many lookalikes and items misattributed as such. Well I ended up hanging on to it for a bit since I couldn’t find a DT vase that matched and I really felt like I needed to clean it…
Big chore = procrastination.
Well I decided this was too cool to hang around in my house so I gave it another go recently. I found similar ones this time in my Google search and discovered that it was actually a cordial decanter and it was missing a stopper.
Poop.
Well, ready to salvage whatever value I could out of it, I determined to list it for sale, because there is probably someone out there who has a stopper that will fit….or broke their decanter and needs something to put their stopper in. 🙂
To help,  I decided to spiff it up and make it look its best. The glass was a bit cloudy as well. But I needed to be careful. Hubby is usually better at cleaning silver than I am (more patience) but he was nervous. He said DT was tricky and he had already ruined a couple of pieces.
So first I turned to Twitter. Got some suggestions of silver polishing cloths very lightly and using white vinegar and water with rice as an abrasive inside the vase.
I also got this link to a blog article about cleaning glass decanters: How To Clean Glass Decanters
I didn’t have a silver polishing cloth…so I turned to Google yet again.
This time I found a video that shows using toothpaste.
Well, toothpaste I did have. I used some white vinegar and warm water and rice for the inside (note: rice may not have been the best choice with this shape…they were crazy hard to get out!!) and I lightly polished with toothpaste.
 Here’s the result: 

Better! Not perfect but I was just looking to spiff. The silver has some scratching and the glass is still a bit cloudy…but this is not really a high value item and the time I was spending on it was valuable too.
Toothpaste! A surprising but non-toxic answer. And it worked. I just used Crest Complete…a paste, not a gel.
Maybe a kind with baking soda would work even better.
What are your go-to cleaning/polishing products?

PS: You may remember my blogging challenge? Well I gave up. 🙂 I had too many other things to do.

How Do I Find Film for my Polaroid Instant Camera?

It would be hard to find anyone over the age of 25 (maybe even younger) whose childhood does not involve the click and whirr of a Polaroid camera and the waiting-with-bated-breath for an image to materialize on the print.
Polaroid instant cameras have been a part of all of our lives since the instant camera reached the market in 1948.
And although the Polaroid company went bankrupt in 2009 and no longer produces cameras or film…there is still a huge following.
There are many artists and photographers who are loyal to the style, who have expanded on the process and are creating something new.
There are serious camera collectors who look for the more rare Polaroid versions to add to their collection. Check out the trade on Etsy or Ebay and you might be surprised at the market for these ‘outdated’ cameras.
Vintage Polaroid Cameras on Etsy
Vintage Polaroid Cameras on Ebay
Of course there is also the nostalgia factor. People are recapturing their childhood and there is just a ‘look’ to a Polaroid picture that is hard to duplicate.

So where is everyone getting their film?

Well, an obvious answer would be Ebay or Amazon. Unopened packs of film are found occasionally and put up for sale.
Vintage Polaroid Film on Ebay

Another option is The Impossible Project. 
I’ll let the Project itself tell you about itself.

“Edwin Land, the founder of Polaroid and the inventor of the world’s first instant camera and film, once said,“Don’t undertake a project unless it’s manifestly important and nearly impossible.” The founders of The Impossible Project took him at his word when, in 2008, they purchased the last factory in the world manufacturing Polaroid instant film. Their aim was simple: to save 200 million Polaroid instant cameras from becoming utterly useless.
Two years later, the fledgling start-up began producing its own re-formulated versions of classic Polaroid instant film formats, including SX-70, 600, and Image-Spectra, as well as 8×10, at plants in Enschede, in The Netherlands, and Monheim, Germany.
Today, Impossible is no longer a ‘project’ but a fast-growing company with around 130 employees in Austria, Germany, the Netherlands, Britain, France, the USA and China. Its core products are analog instant film, refurbished Polaroid cameras, and its own-designed range of analog instant cameras. But Impossible’s ambitions are bigger: from its new creative headquarters in Berlin, Germany, Impossible is intent on creating the future of analog instant photography.”
You can shop for Polaroid film right on their site, or I also found some on Ebay and Amazon.
So what about you? Which Polaroid Instant Camera did you have?

It All Started With a Cheese Slicer

I was having one of those weeks. In the world of online ReSelling, it seems you have those weeks. A week where nothing much seems to go right. I can’t really remember the details, but we probably got at least one return and had one lost package. We sent the wrong items to the wrong people. (basically switched the shipping labels on two small packages). Fortunately I think most of the issues were on Etsy, where the customers are nice and friendly. 🙂 And there’s no defect rate. Ahem.

So I wasn’t really surprised when I got an email from a customer in the UK who purchased a cheese slicer. She was understandably upset, because, yes, I had sent her the wrong one. The one in the picture up above is like the one I sent her…but not the one she ordered. I forgot I had two listed and when the order came in, I grabbed the first one I saw and shipped it. 
I quickly replied and apologized and told her we’d make it right. We refunded the first order. And immediately sent out the correct item. 
After that all was well. We exchanged some more emails about this gift she was intending to give and about who was receiving it and why it had to be that particular cheese slicer. She received the correct slicer a couple weeks later, fortunately in time to gift it and was thrilled.
I wasn’t too upset about the whole thing.
Really, mistakes happen. Making them right is a cost of doing business. I could have railed and cried and whined about my whole week and made things difficult for my customer but I chose not to. It’s not worth it. Fix it and move on. Of course, I had a fabulous, understanding customer which made it easier. When your customer is less than stellar, taking the high road is not as easy. But still.
Don’t be afraid to give great customer service!
You never know what results you’ll get.
A few weeks later, I got a package in the mail. From the UK.
It was from my awesome customer:
She makes gorgeous jewelry (or jewellery if you’re in the UK, lol) and sent me a pair of earrings!!
Here’s her website for you to check out!
So that’s my story. And my online reselling lesson for the day. 
What about you? Have you had great experiences when you’ve provided fabulous customer service??